Terms & Conditions

Last Revised: 9/25/2024

Welcome to Meghana Jewelers!

These Terms and Conditions outline the rules and regulations for the use of Meghana Jewelers website, located at Meghana Jewelers.

By accessing this website, you agree to comply with these terms and conditions in full. If you do not agree, please do not continue to use this website.

The following terminology applies to these Terms and Conditions: “you” and “your” refers to you, the person accessing this website and accepting the Company’s Terms and Conditions. “The Company”, “we”, “us”, and “our” refers to Meghana Jewelers. “Party” “parties” and “us” refer to you and the Company.

Any use of the below terminology or other words in the singular, plural, capitalization and/or he/she or they are taken as interchangeable and therefore referring to the same.

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of products from our website. By using our website, you agree to comply with and be bound by these Terms and Conditions. These Terms apply to all visitors, users, and others who access or use the website.

2. Intellectual Property Rights

Unless otherwise stated, Meghana Jewelers and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Meghana Jewelers for your personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from Meghana Jewelers
Sell, rent, or sub-license material from Meghana Jewelers
Reproduce, duplicate, or copy material from Meghana Jewelers
Redistribute content from Meghana Jewelers (unless the content is specifically made for redistribution).

3. Use of the Website

You represent that you are over the age of 18. Meghana Jewelers does not permit those under 18 to purchase product on this website.
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
You must not use our website in any way which is unlawful, illegal, fraudulent, or harmful.

4. Products and Pricing

All products displayed on the website are subject to availability.
We reserve the right to discontinue any product at any time without notice.
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Unless stated otherwise, all prices will have applicable taxes.
Despite our best efforts, products on our website may occasionally be mispriced. We reserve the right to correct any pricing errors on the website and to cancel any orders placed for a product with an incorrect price.

5. Product Display / Colors

At Meghana Jewelers, we strive to showcase product images as accurately as possible. However, we cannot ensure that the color displayed on your screen matches the actual product color. The display of colors can vary due to differences in monitors and individual perception. Since most of our items are handmade and feature natural stones, they may have slight inaccuracies or imperfections. We encourage customers to inspect images thoroughly before making a purchase. If you have any doubts, please contact us at (847) 895-1010 for further clarification. Please note that exchanges or returns based on product imperfections, such as stone color, symmetry, or vibrancy, will not be accepted.

6. Product Sizes

At Meghana Jewelers, we strive to display all details of our jewelry, though the accurate size may not always be apparent in the images. We aim to provide size information for all products. If size details are not displayed on our website, it is the customer's responsibility to contact us at (847) 895-1010 to obtain this information before making a purchase

7. Orders and Payment

By placing an order, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
All payments must be received and cleared before the dispatch of products.
We accept payment by various methods, including but not limited to Visa, MasterCard, and American Express.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.
Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in the currency(ies) specified on the website.
Orders Exceeding $1,500
- For orders exceeding $1,500, customers must complete a credit authorization form available at checkout. Please fill it out completely and send it to us via fax at (847) 895-1011 or as a scanned image via email at meghanajewelers@yahoo.com. This procedure ensures the security of both our customers and our company. If the form is not completed, Meghana Jewelers reserves the right to withhold all orders until the fully completed form is received.

8. Shipping and Delivery

Shipping and delivery times are estimates and commence from the date of shipping rather than the date of order.
We are not responsible for delays caused by customs clearance or any other unforeseen circumstances.
Any risk of loss or damage to the products passes to you upon delivery.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We use reputable courier services to deliver our products. However, delivery times are not guaranteed and delays may occur beyond our control.
All orders placed on this site are subject to product availability and will be shipped according to Meghana Jewelers shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 5 days of the shipping confirmation email.

9. Returns and Refunds

Eligibility:
- Items must be unused, undamaged, and in the same condition as when you received them.
- Items must be returned in the original packaging with all tags attached, including Meghana Jewelers packaging and certificates of authenticity.
Non-Returnable Items:
- Custom-made jewelry, personalized items, and items marked as non-returnable at the time of purchase cannot be returned.
Refunds:
- Refunds will be processed to the original payment method within 3-5 business days after we receive and inspect the returned item.
- Only regular priced items may be refunded. Sale items or special offers cannot be refunded.
- A 10% restocking fee will be charged for returns. The original shipping charges and insurance fee will also be deducted from the amount of your credit.
Return Conditions:
- Returns are only applicable if the original tag remains intact on the product.
- Any items that show signs of wear or have been altered, resized (by a jeweler other than Meghana Jewelers), or damaged cannot be accepted for return.
- Return requests made after 10 days from the delivery date will not be accepted, with no exceptions.
Shipping Costs:
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Customers must cover all return shipping expenses and insurance costs.
- Meghana Jewelers is not responsible for packages that are lost or misplaced during the return shipping process. Ensure that the returned item is securely packaged, insured, and tracked. Any packages lost in transit back to Meghana Jewelers will not be eligible for a refund or credit.
Return Process:
- In case of a return, a credit will only be issued after we receive the merchandise in question.
  - Return Window: Returns must be made within 10 days of the date the package was received by the customer
  - Condition: Products must be returned in new, resalable condition.
  - Tag: The original tag must remain attached.
  - Shipping Costs: You must cover all return shipping expenses and insurance.
  - SKU Number: Display the SKU number prominently on the outside of the box.
  - Upon receiving the returned merchandise in good condition and within 10 days of the purchase date, we will issue the appropriate credit, excluding shipping, insurance, and restocking fees.
    - Return Address: Meghana Jewelers Online Department, 828 W. Golf Road, Schaumburg IL, 60194
    - Meghana Jewelers will not compensate for this shipment/return.
    - Returns cannot be made in person at any retail location.
    - Meghana Jewelers is not responsible for packages that are lost or misplaced during the return shipping process. It is the customer's responsibility to ensure that the returned item is securely packaged, insured, and tracked. It is recommended to use USPS, FedEx, or UPS for reliable shipping services and to keep the tracking number and relevant details in case of any issues. Any packages lost in transit back to Meghana Jewelers will not be eligible for a refund or credit.
Processing Time:
- Allow 7-10 business days for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account.
Shipping Address:
- Meghana Jewelers will only ship to a validated billing address. Alternative shipping addresses are not allowed.
- Return Address: Meghana Jewelers Online Department, 828 W. Golf Road, Schaumburg IL, 60194
Contact Information:
- For further assistance, please email us at meghanajewelers@yahoo.com, and a Meghana Jewelers representative will contact you within 24-48 hours
Shipping Policy
- Allow 7-10 business days for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account.
Billing Address
- Meghana Jewelers will only ship to a validated billing address. Alternative shipping addresses are not allowed.
- Meghana Jewelers is not responsible for packages that are lost or misplaced during the return shipping process. It is the customer's responsibility to ensure that the returned item is securely packaged, insured, and tracked. Any packages lost in transit back to Meghana Jewelers will not be eligible for a refund or credit.
Important Notes:
- Allow 7-10 business days for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account.
- Meghana Jewelers will only ship to a validated billing address. Alternative shipping addresses are not allowed.
- Meghana Jewelers is not responsible for packages that are lost or misplaced during the return shipping process. It is the customer's responsibility to ensure that the returned item is securely packaged, insured, and tracked. Any packages lost in transit back to Meghana Jewelers will not be eligible for a refund or credit.
Return Policy – In-Store Pickup
- No In-Store Returns or Exchanges: Orders picked up in-store are subject to our standard online return policy. We do not process returns or exchanges in-store under any circumstances. All returns and exchanges must be initiated online and shipped to the designated return address provided during the return process. In-store exchanges for online purchases will not be accepted.
- Return Shipping: The customer is responsible for shipping returns and any associated costs, unless otherwise specified in our return policy. We are not responsible for any loss, damage, or delay in return or exchange shipments, and we recommend using a trackable shipping service and purchasing shipping insurance for high-value items.
- Return and Exchange Eligibility: To be eligible for a return or exchange, your item must meet all requirements outlined in our return policy, including condition, timeframe, and original packaging. Failure to comply with these requirements may result in a rejected return or exchange, for which we are not liable.
- Limitation of Liability: We assume no liability for any claims, losses, or damages arising from failure to comply with the in-store pickup process, or the online return and exchange policy. This includes, but is not limited to, issues related to identification, uncollected orders, improperly processed returns, or attempts to process exchanges in-store.
- By utilizing our in-store pickup option, you acknowledge and accept these terms and conditions as part of your purchase agreement.

10. Limitation of Liability/Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and use of this website (including without limitation warranties implied by law in respect of satisfactory quality, fitness for a particular purpose and/or the use of reasonable care and skill.
In no event shall Meghana Jewelers, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use the website;
- Any unauthorized access to or use of our secure servers and/or any personal information stored therein;
- Any interruption or cessation of transmission to or from our website;
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party;
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website.
In no event shall our aggregate liability to you for all claims arising out of or relating to the use of the website exceed the amount paid by you, if any, to us for the services during the six (6) month period prior to the date a claim is made.

11. In-Store Pickup:

By selecting the in-store pickup option, you acknowledge and agree to the following conditions:

Identification Requirement: A valid government-issued photo ID matching the name of the purchaser is required at the time of pickup. We will not release any order to individuals without proper identification, including but not limited to third-party pickups or individuals not listed as the purchaser. If the purchaser is unable to provide valid identification, we reserve the right to withhold the order until the correct documentation is provided.
Order Pickup Deadline: Orders must be collected within the specified timeframe provided in your confirmation email. Failure to collect within the designated period may result in cancellation of the order at our discretion, and any applicable restocking fees may apply.
Liability Disclaimer: We are not liable for any delays, losses, or damages arising from failure to provide the required identification at the time of pickup. Furthermore, we are not responsible for orders that are not collected within the specified timeframe or for any third-party attempts to collect the order without proper authorization.

12. Indemnification

You agree to indemnify, defend, and hold harmless Meghana Jewelers and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

13. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Illinois and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

15. User Accounts

You may be required to register with the website to access certain features. You are responsible for safeguarding the password that you use to access the website or any portion hereof and will be responsible for all use of your account and password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization.
We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the website (or any portion thereof).

16. User Conduct

You agree not to use the website for any purpose that is unlawful or prohibited by these Terms and Conditions, or to solicit the performance of any illegal activity or other activity which infringes the rights of Meghana Jewelers or others. You agree not to:

Engage in unauthorized framing of or linking to the website.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Make improper use of our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Interfere with, disrupt, or create an undue burden on the website or the networks or services connected to the website.
Attempt to impersonate another user or person or use the username of another user.
Use the website to advertise or offer to sell goods and services.
Circumvent, disable, or otherwise interfere with security-related features of the website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the website and/or the Content contained therein.
Engage in unauthorized framing of or linking to the website.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Make improper use of our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Interfere with, disrupt, or create an undue burden on the website or the networks or services connected to the website.
Attempt to impersonate another user or person or use the username of another user.
Use the website as part of any effort to compete with us or otherwise use the website and/or the Content for any revenue-generating endeavor or commercial enterprise.

17. User-Generated Content

The website may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the website, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the website and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary.

When you create or make available any Contributions, you thereby represent and warrant that:

The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the website, and other users of the website to use your Contributions in any manner contemplated by the website and these Terms and Conditions.
You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the website and these Terms and Conditions.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 sexually or violently.
Your Contributions do not violate any applicable law concerning child pornography or otherwise intended to protect the health or well-being of minors.
Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
Your Contributions do not otherwise violate or link to material that violates any provision of these Terms and Conditions or any applicable law or regulation.

18. Contribution License

By posting your Contributions to any part of the website or making Contributions accessible to the website by linking your account from the website to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.

This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the website. You are solely responsible for your Contributions to the website and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the website; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

19. Reviews and Ratings

We may provide you with areas on the website to leave reviews or ratings. When posting a review, you must comply with the following criteria:

You should have firsthand experience with the person/entity being reviewed.
Your reviews should not contain offensive profanity or abusive, racist, offensive, or hateful language.
Your reviews should not contain discriminatory references based on race, national origin, gender, sexual preference, or physical handicap.
Your reviews should not contain references to illegal activity.
You should not be affiliated with competitors if posting negative reviews.
You should not make any conclusions as to the legality of conduct.
You may not post any false or misleading statements.
You may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.

By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

20. Social Media

As part of the functionality of the website, you may link your account with online accounts you have with third-party service providers (each such account, a "Third-Party Account") by either: (1) providing your Third-Party Account login information through the website; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account.

By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account ("Social Network Content") so that it is available on and through the website via your account, including without limitation any friend lists, and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the website.

Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the website. You will have the ability to disable the connection between your account on the website and your Third-Party Accounts at any time.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content.

You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the website. You can deactivate the connection between the website and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.

21. Submissions

These Terms and Conditions and any policies or operating rules posted by us on the website or in respect to the website constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. These Terms and Conditions operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the website ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to unrestricted use.

22. Cookies [If applicable]

We employ the use of cookies. By using Meghana Jewelers website you consent to the use of cookies in accordance with the Meghana Jeweler’s privacy policy. Cookies are used in some areas of our site to enable the functionality of their area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

23. Links to Other Websites [If applicable]

The website may contain links to third-party websites that are not owned or controlled by us. We have no control over and assume no responsibility for or of any third-party websites or services.

24. Jewelry Care Advice

The jewelry care advice provided on this website is intended for general informational purposes only. Meghana Jewelers does not guarantee the accuracy or completeness of the information and is not liable for any damage, loss, or injury resulting from the use or misuse of the care instructions provided. Customers are responsible for determining the appropriate care methods for their jewelry and should consult a professional jeweler for specific advice tailored to their individual pieces. By using this website, you agree to assume full responsibility for any outcomes related to the application of the jewelry care tips and recommendations provided. Meghana Jewelers is not responsible for any consequences, damages, or losses arising from the implementation of this advice. Use the information at your own discretion and risk.

25. Changes to These Terms and Conditions.

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Terms & Conditions

Return Policy – In-Store Pickup